AMC & CMC

“Buying a good quality equipment is very important. At the meantime proper maintenance of an equipment is way more important to increase its life span.”

We SHMS are enhancing customer value and building better customer relations through improved service support by a firm AMC & CMC plans thus lending the customer a one stop solution for all his Needs.

BENEFITS:

• You will be provided with free of cost repair.
• You will be getting periodic checkup of the equipment.
• Any number of calls will be attended by our Service Engineers, Head Service Managers in case of any emergency.
• Contract value will be decided only depending on the age of the machine.
• Training for OT staffs and technicians will be provided during the time of installation & in case of any emergency query.

We also conduct customer satisfaction surveys and take feedbacks every quarter so that we can assess and improve our customer management. Moreover, we offer a service system that enables customers, who have purchased our Medical device to receive the best post-sales service & maintenance with new supports being continuously added.